WhatsApp is the most widely used messaging app in the world, but are you leveraging all its potential in your CX strategy?
In this guide you’ll learn:
- How to use the different WhatsApp formats (templates and flows) to connect better
- The formula for creating effective, optimized WhatsApp Templates.
- Use cases with examples of messages that generate conversions and loyalty.
- Qué tecnologías están ayudando a los líderes del sector a mejorar todos los KPI del contact center.
