WhatsApp is the most widely used messaging app in the world, but are you leveraging all its potential in your CX strategy?
In this guide you’ll learn:
- How to use the different WhatsApp formats (templates and flows) to connect better
- The formula for creating effective, optimized WhatsApp Templates.
- Use cases with examples of messages that generate conversions and loyalty.
- + Bonus Checklist CEM: asegúrate de no olvidar ningún paso clave en tu estrategia. Chequea si lo tienes todo listo para impulsar tu CX.
