What if improving customer experience were your best logistics strategy?
In logistics, agility is power. Being able to react on time, resolve issues without complications, and always offer a clear answer. With Inconcert, this power translates into more efficient operations and into customers who trust you, come back, and recommend you.
Attract more customers in a demanding, volatile environment
Transform leads
into contracts
+34%
in the lead
conversion rate
Resolve more issues,
without waits
+42%
in first contact
resolution
Gain loyalty with
smart CX
-57%
in abandon rate
(churn)
Reduce costs,
keep quality
-27%
in customer
service costs
Protect your customers’ trust by complying with the logistics sector’s highest standards
We comply with international standards like ISO 27001, GDPR, PCI-DSS and CCSK to ensure data security, the traceability of shipments, and that each and every interaction throughout the logistics chain is protected.
CSA Trusted Cloud Provider
Cloud Security Alliance certifies Inconcert as a trusted cloud provider.
Star Level One
Level 1 CSA certification in Security, Trust, Assurance, and Risk (STAR).
PCI Cloud Security Standards
Data security standards for the payment card industry.
ISO 27001
International information security, cybersecurity, and privacy protection standard.
CCSK
CSA Certificate of Cloud Security Knowledge.
GDPR
General Data Protection Regulation of the European Union.
