Use case by business objective

Boost your revenue with a smarter funnel

The technology you need to better understand, anticipate, and support every customer. Strengthen your sales with automated processes and a complete vision of the customer journey.

Value for your sales strategy

Reduce your CAC and maximize your campaigns’ ROI

Turn cold leads into real opportunities

Contact and sell faster on any channel

Increase average ticket size with automated cross-selling

Scale your salesforce without increasing fixed costs

How do we achieve this together?

The complete customer journey, aligned to generate more sales

Attract more customers, more easily: put your campaigns to work for your sales

More profitable campaigns

Control full lead traceability, whether it comes from digital advertising (Google Ads, Instagram & Meta Ads) or the contact center.

Marketing automation

Activate smart workflows that send messages, nurture leads, and prepare each opportunity before commercial contact.

Data capture and lead scoring

Orchestrate the process of capturing and enriching leads, with automatic scoring so that your teams can focus on the ones that are most likely to advance.

Omnichannel customer acquisition

Centralize management of WhatsApp, social media, and calls. Everything is integrated into an omnichannel ecosystem to drive customer acquisition.

Available salesforce

Adjust your sales staff according to the predicted volume of activity, so that every lead is attended to without overwhelming anyone.

Convert quickly, friction-free, before your competition can

Immediate contactability

Execute click-to-call and automatic call-back strategies for inbound flows. That way, you can respond instantly and increase your possibilities of closing.

Lead pre-qualification with AI agents

Inagent talks with your leads, detects purchase intention, validates their profile, and only delivers leads that are ready to advance to the CRM.

Review sales scripts

Let AI automatically assess your agents’ sales discourse and improve the consistency and performance of your outbound sales campaigns.

Recover abandoned shopping carts

Enable automatic sequences by email or WhatsApp to reactivate purchases and recover lost revenue.

Optimized pipelines

View each stage of the funnel to detect bottlenecks and manage your opportunities with much more order and focus.

Analyze performance by channel

Measure and strengthen the channels that give you the best sales results, basing your investment on concrete, reliable data.

Get your clients to stay, generating more value over time

Friction-free onboarding

Support your new customers with welcome messages and AI agents who can assist them to improve satisfaction and retention.

Customer reactivation

Recover inactive customers with personalized sequences that pique their interest, drive new opportunities, and stop churn.

Automated cross-selling and upselling

Launch smart offers based on customers’ behavior to increase each customer’s value without effort from your team.

Automated collection

Our AI agents send reminders, facilitate debt recovery, and accelerate the collection of overdue revenue.

Automatic NPS surveys

Evaluate the experience with AI agents that automate surveys, and act quickly in the face of any signs of dissatisfaction.

Quality control

Evaluate every conversation and campaign to detect opportunities and fine tune the customer experience on each shipment and logistics procedure.

What it means for you

CMO / Marketing Director

When the path from MQL to SQL is streamlined, the impact on ROI is immediate. By having a complete, unified vision of your data, we optimize each phase of the funnel, achieving much more effective marketing campaigns.

Head of Sales

Imagine that your team has tools that are easy to use, designed to have everything at hand and automate tasks. This is the ideal way to manage more sales opportunities and improve closing rates.

CTO / IT

Forget technology silos thanks to centralized orchestration. Leverage the easy, secure connection via API to the rest of the business’ systems, all under a robust architecture designed to scale easily.

CX / Operations Manager

Reducing wait times translates into greater customer satisfaction. By designing personalized, consistent journeys, you not only improve daily operations, but you boost retention and loyalty in the long term.

Success stories

Real stories of growth with Inconcert

Thanks to the omnichannel orchestration offered by Infunnel and Inconnect, this university organized and automated student acquisition, managing to reduce the time to first contact to 10 seconds and increasing conversion.

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-30%

Acquisition cost

< 10s

First contact with each prospective student

+2 pp

Final conversion to enrolment

+40 %

Improvement in NPS

Verisure UK streamlined processes and achieved much more effective customer acquisition with Inconcert’s technology. It increased interaction with potential customers by over 500%.

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90,2 %

Contactability on new leads

+500 %

Interaction with potential customers

–5 %

CPA compared to the group’s other regions

+95 %

Customer satisfaction

The UOC decided to bring lead and sales management in-house with Inconcert’s omnichannel solution. They unified management of all channels and increased student enrolment by 72%.

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+72 %

Students enrolled

+85 %

Responses in under 1 minute

+5 %

Improvement in NPS

-7 %

Cost reduction

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