inConcert is included in Frost & Sullivan's "Frost Radar" as one of the leading contact center solutions in Europe

La Tavola Rústica hosted this edition of the Inconcert Executive Forum, an exclusive gathering that brought together clients and industry leaders in Bogotá to discuss one of artificial intelligence's biggest current challenges: how to turn its potential into real business results.

Inconcert has announced the appointment of Álvaro Grande as its new CEO.

From March 9 to 11, Inconcert participated in Global CX Forum 2026, the leading customer experience event in Latin America, which celebrated its 30th anniversary this year under the theme “Resonance: Vision 2030.”