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The virtual receptionist that keeps your schedule full

With Inagent, AI agents answer, schedule, confirm, and reschedule appointments to reduce gaps and make better use of the availability of doctors, technicians, advisors, and other specialists.

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Customers who already trust Inagent

Business impact

AI agents for faster, more autonomous, and more efficient appointment management

Active schedule
81%
Self-scheduled appointments
Always available
<1 sec
Response time
Fewer no-shows
-35%
Cancellation rate
Live in just 3 weeks
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Use cases

A virtual receptionist for businesses where every appointment counts

Appointment scheduling

When booking requires too many
calls and messages

Every exchange delays the booking and takes up front-desk time. Inagent closes the appointment within the same conversation.

What the AI agent does:
  • ✓Identifies the right service, location, or specialist.
  • ✓Collects the information needed to manage the appointment.
  • ✓Checks the availability of schedules and specialists.
  • ✓Suggests the times that best match the request.
  • ✓Schedules the appointment and sends confirmation to the customer.

Result: The customer books in fewer steps, and the schedule stays active when your team is unavailable.

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Proactive reminders

When an appointment is missed because no one confirmed it
in time

Forgetfulness and last-minute changes leave gaps that are hard to fill. Inagent confirms attendance and manages the schedule in advance.

What the AI agent does:
  • ✓Contacts the customer before the appointment to confirm.
  • ✓Handles rescheduling requests at any time.
  • ✓Reschedules the appointment according to scheduling rules.
  • ✓Logs every response and change in your systems.
  • ✓Notifies the team when the request requires intervention.

Result: Fewer unexpected no-shows and more time to refill newly available slots.

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Lead qualification and scheduling

When an interested lead needs to move forward without waiting

Not every request has the same potential. Inagent collects the data, assesses fit, and organizes the schedule before involving a sales representative.

What the AI agent does:
  • ✓Asks qualification questions based on your criteria.
  • ✓Identifies need, urgency, and commercial fit.
  • ✓Collects the information needed to prepare for the meeting.
  • ✓Checks the sales team's availability.
  • ✓Schedules the appointment and records the context in the CRM.

Result: The opportunity moves forward, and the sales team joins the meeting with clear context and priorities.

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Service and handoff

When every inquiry takes up the wrong specialist's time

Each contact requires a different response. Inagent performs the initial triage and determines whether to resolve, schedule, or transfer the request to the team.

What the AI agent does:
  • ✓Identifies the reason for contact and level of urgency.
  • ✓Decides which team or specialist should step in.
  • ✓Resolves initial inquiries and frequently asked questions.
  • ✓Schedules an appointment when needed.
  • ✓Routes the request to the right team with the full history.

Result: The process keeps moving, and both the customer and the specialist make better use of their time.

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Omnichannel appointment scheduling

The virtual receptionist that manages your schedule from any channel

WhatsApp

For managing bookings, confirmations, and changes, and reminding customers of every appointment and its details.

Person using WhatsApp

Voice

For scheduling, confirming, cancelling, or rescheduling appointments by phone without occupying the front-desk team.

Person talking on the phone

Webchat

For handling every online request without delays and closing the appointment at the moment of highest interest.

Customers using webchat

Instagram and Facebook

For qualifying social media inquiries and giving the sales team meetings with full context.

Person using Instagram and Facebook

SMS

For reminding customers about upcoming appointments and allowing them to confirm or request a change in advance.

Person receiving an SMS
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How much does every no-show appointment cost you?

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End-to-end platform

Inagent coordinates channels, schedules, and specialists under one shared logic

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The knowledge required to schedule correctly

The virtual receptionist checks all information about services, professionals, locations, hours, and requirements before offering an appointment.

Omnichannel and proactive management

Connect voice and digital channels to preserve every appointment's history and launch confirmation, rescheduling, or cancellation campaigns.

Synchronized schedules and systems

Inagent checks availability, books time slots, and updates your calendars, schedules, CRM, and other business systems in real time.

Multi-agent system

Create and supervise AI agents specialized in initial reception, scheduling, notifications, and qualification, all within the same platform.

Intelligent handoff

When an inquiry requires intervention, the agent transfers the conversation with its history, data, urgency, and a clear reason for escalation.

Data to optimize your schedule

Analyze requests, cancellation and rescheduling patterns, no-shows, and the most in-demand time slots to improve occupancy.

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Security and governance

A virtual receptionist ready to scale with control and confidence

Certified AI governance

Inagent is certified to ISO/IEC 42001 and ISO/IEC 27001 for responsible AI systems governance and information security.

Protected data

Handles personal data under privacy policies aligned with the GDPR. Information is encrypted in transit and at rest.

AWS infrastructure

Inagent runs on Amazon Web Services to maintain service security and stability under any level of demand.

Keep your schedule running at full capacity

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Rapid implementation

Activate your virtual receptionist using the schedules and processes you already have

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1.

Together, we analyze your appointment
management model

We review how requests come in, when gaps appear, and which processes create the most workload to prioritize the use case with the greatest impact.

Request a free demo
2.

Together, we configure your
scheduling rules

Together, we define the language, accent, and tone; information sources and knowledge bases; permissions, actions, and handoff criteria.

Request a free demo
3.

We connect Inagent to your
entire operation

We integrate your CRM, contact center, help desk, e-commerce platform, and any other systems needed to retrieve or update information.

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4.

We launch and optimize using
real data

We activate the AI agent in phases, review conversations, and refine its performance using real data so you can continue scaling.

Request a free demo
1.

Together, we analyze your appointment management model

We review how requests come in, when gaps appear, and which processes create the most workload to prioritize the use case with the greatest impact.

2.

Together, we configure your scheduling rules

Together, we identify the process with the greatest impact on your business.

3.

We connect Inagent to your entire operation

We define rules, accent, and tone, and connect Inagent to your systems.

4.

We launch and optimize using real data

We go live in phases, measure results, and refine the solution together.

How much does every no-show appointment cost you?

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FREQUENTLY ASKED QUESTIONS

Virtual receptionist and AI agents for appointment management

What is an AI-powered virtual receptionist?

It is an AI agent capable of answering inquiries, managing appointments, confirming attendance, sending reminders, reorganizing schedules, and routing each case to the right team. With Inagent, the virtual receptionist works across your channels and systems while following your business rules.

What types of businesses can use a virtual receptionist?

It is designed for businesses that depend on a schedule, including clinics, medical centers, auto repair shops, technical service providers, professional practices, training centers, and companies with sales or consulting processes.

Can it automatically schedule, reschedule, and cancel appointments?

Yes. Inagent lets you create teams of specialized AI agents that work together to check availability and book, confirm, reschedule, or cancel appointments. Thanks to this multi-agent system, it can manage multiple schedules, locations, and specialists and connect with calendars, CRM systems, and other platforms to keep all information updated in real time.

Can it manage multiple locations, schedules, and specialists?

Yes. Inagent’s virtual receptionist can work with different knowledge bases to accurately identify the service, location, requirements, and right professional before checking availability and offering an appointment. This allows it to manage multiple locations, schedules, and specialists while applying the specific rules for each case.

How does it help reduce appointment no-shows?

Inagent sends proactive reminders with the date, time, location, and all appointment details through channels such as WhatsApp, SMS, or voice. Customers can also confirm, reschedule, or cancel through the same channel, while information stays synchronized across every touchpoint so unused time slots can be released in advance.

Can it qualify a lead before scheduling a sales meeting?

Yes. Inagent asks questions based on your criteria, identifies the need and commercial fit, collects the relevant information, and schedules the meeting when the lead meets the defined requirements.

What happens when an inquiry requires a specialist?

The AI agent identifies who should step in and transfers the conversation with its history, collected data, urgency, and reason for the handoff. This means the customer does not have to repeat their situation, and the specialist receives a fully prepared case.

Does it integrate with our existing calendars and systems?

Yes. Inagent can connect with scheduling systems, calendars, CRM platforms, contact center software, and other business systems to check availability, record appointments, and keep information up to date.

Can the virtual receptionist provide service outside regular business hours?

Yes. It can respond to and manage appointment requests when the team is unavailable, preventing an unanswered call or message from becoming a lost opportunity.

How is customers’ and patients’ personal information protected?

Inagent holds ISO/IEC 42001 and ISO/IEC 27001 certifications. Information is encrypted in transit and at rest, with access controls and privacy policies aligned with each organization’s requirements and the GDPR.

How long does it take to launch a virtual receptionist?

Inagent can go live in approximately three weeks. The process includes analyzing the use case, configuring scheduling rules, integrating with your systems, and gradually activating the solution to refine its performance using real data.

What is the difference between a chatbot and an AI-powered virtual receptionist?

A traditional IVR provides a rigid experience and forces users through closed menus, while a chatbot is usually limited to predefined answers and flows. Inagent’s virtual receptionist is a type of AI agent that holds much more natural conversations, adapts the tone, language, and service style to each business, and performs an intelligent initial triage to understand what each person needs. From there, it can resolve the inquiry, check availability, schedule an appointment, or route the customer to the right specialist with full context.

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