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AI voice agents to expand your contact center's capacity

Deploy AI voice agents that handle calls, launch outbound campaigns, record every interaction, and transfer to the human team with full context.

Customers who already trust Inagent

Business impact

AI voice agents: multiply your contact center's potential without expanding your teams

Greater reach
x20
Outbound dialing
capacity
Immediate service
<1
Wait time in seconds
for incoming calls
Across your markets
+200
Hyper-realistic voices to
adapt language and accent
Live in just 3 weeks
Request a FREE demo
Comprehensive platform

Everything an AI-powered voice operation needs to perform at scale

Voices that do not sound robotic

More than 200 natural voices, with languages, accents, and regional variations adapted to every market, customer, and campaign.

No waiting queues

The AI agent answers instantly when a call comes in, even when your team is overloaded or outside business hours.

Handoff with full context

Define when the AI agent resolves the request and when a person steps in. Inagent transfers the conversation with its history, data, and reason for escalation.

High-volume inbound and outbound campaigns

Launch outbound campaigns or absorb high-volume inbound demand without slowing down the team or losing traceability.

AI agent supervision and operational control

Receive alerts and guide critical conversations through whisper coaching without disrupting the customer experience.

Inagent works connected to your business systems

Retrieve information, record data, and trigger actions in your CRM, ERP, calendars, help desk, contact center, or payment systems.

SECURITY

Full control over every call made or answered by AI voice agents

Certified security

Inagent operates according to AI governance (ISO 42001) and information security (ISO 27001) standards, among others.

Every call is recorded

Record the reason, outcome, collected data, actions, and transfers to audit and improve every conversation.

Data protected throughout the process

Protect every interaction with access controls, encryption, permissions, and secure connections to your systems.

Discover how to apply AI voice agents to your business

Request a FREE demo
Implementation

We help you launch your first AI sales agent

1.

We define channels and the use case

Setup, phone numbers, initial configuration, and Meta-approved templates.

2.

We configure rules, tone, and limits

Together, we identify the process with the greatest impact on your business.

3.

We connect Inagent to your systems

We define rules, accent, and tone, and connect it to your systems.

4.

We launch, measure, and scale

We go live in phases, measure results, and optimize together.

FREQUENTLY ASKED QUESTIONS

AI voice agents for your contact center

What are AI voice agents?

They are AI agents capable of holding spoken conversations, understanding customer intent, applying business rules, querying systems, recording outcomes, and transferring calls to the human team when needed.

What are AI voice agents used for?

They can handle inbound calls, launch outbound campaigns, confirm appointments, send payment reminders, follow up on sales, resolve common questions, classify calls, and provide after-hours service.

What is the difference between a voicebot and an AI voice agent?

A voicebot follows more rigid flows, while an AI voice agent understands the conversation, maintains context, applies business rules, and can move tasks forward by connecting to your systems. It is important to consider these differences when evaluating AI agent platform providers.

Can Inagent Voice handle inbound and outbound calls?

Yes. It can absorb incoming calls during demand peaks and launch high-volume outbound campaigns, with rules, limits, and transfer to the human team whenever necessary.

What happens if the AI voice agent cannot resolve a request?

Inagent transfers the call to the appropriate team with the conversation history, collected data, completed actions, and reason for the transfer.

Can it connect to a CRM, ERP, calendar, or contact center?

Yes. Inagent can connect to CRMs, ERPs, calendars, help desks, contact centers, payment systems, and other business tools to retrieve data and record actions. It also provides native integrations with the entire Inconcert ecosystem (Inconnect, Infunnel, Inspeech, and Inteam) and third-party software such as Shopify, Calendly, Google Calendar, Airtable, Salesforce, Supabase, Jira, and Google Sheets.

Are AI voice agents secure?

Inagent operates with business rules, traceability, access controls, encryption, permissions, and secure connections to customer systems. In addition, Inconcert holds international security certifications that ensure information is handled correctly, including ISO 42001 (Artificial Intelligence Management System), ISO 27001 (Information Security Management Systems), and PCI DSS v4 for secure transactions.

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