;:

The virtual receptionist that keeps your schedule full

With Inagent, AI agents answer, schedule, confirm, and reschedule appointments to reduce gaps and make better use of the availability of doctors, technicians, advisors, and other specialists.

Chat with InagentRequest a FREE demo

Customers who already trust Inagent

Business impact

AI agents for faster, more autonomous, and more efficient appointment management

Active schedule
81%
Self-scheduled appointments
Always available
<1 sec
Response time
Fewer no-shows
-35%
Cancellation rate
Live in just 3 weeks
Request a FREE demo
Use cases

A virtual receptionist for businesses where every appointment counts

Appointment scheduling

When booking requires too many
calls and messages

Every exchange delays the booking and takes up front-desk time. Inagent closes the appointment within the same conversation.

What the AI agent does:
  • ✓Identifies the right service, location, or specialist.
  • ✓Collects the information needed to manage the appointment.
  • ✓Checks the availability of schedules and specialists.
  • ✓Suggests the times that best match the request.
  • ✓Schedules the appointment and sends confirmation to the customer.

Result: The customer books in fewer steps, and the schedule stays active when your team is unavailable.

Try the agent FREE
Proactive reminders

When an appointment is missed because no one confirmed it
in time

Forgetfulness and last-minute changes leave gaps that are hard to fill. Inagent confirms attendance and manages the schedule in advance.

What the AI agent does:
  • ✓Contacts the customer before the appointment to confirm.
  • ✓Handles rescheduling requests at any time.
  • ✓Reschedules the appointment according to scheduling rules.
  • ✓Logs every response and change in your systems.
  • ✓Notifies the team when the request requires intervention.

Result: Fewer unexpected no-shows and more time to refill newly available slots.

Try the agent FREE
Lead qualification and scheduling

When an interested lead needs to move forward without waiting

Not every request has the same potential. Inagent collects the data, assesses fit, and organizes the schedule before involving a sales representative.

What the AI agent does:
  • ✓Asks qualification questions based on your criteria.
  • ✓Identifies need, urgency, and commercial fit.
  • ✓Collects the information needed to prepare for the meeting.
  • ✓Checks the sales team's availability.
  • ✓Schedules the appointment and records the context in the CRM.

Result: The opportunity moves forward, and the sales team joins the meeting with clear context and priorities.

Try the agent FREE
Service and handoff

When every inquiry takes up the wrong specialist's time

Each contact requires a different response. Inagent performs the initial triage and determines whether to resolve, schedule, or transfer the request to the team.

What the AI agent does:
  • ✓Identifies the reason for contact and level of urgency.
  • ✓Decides which team or specialist should step in.
  • ✓Resolves initial inquiries and frequently asked questions.
  • ✓Schedules an appointment when needed.
  • ✓Routes the request to the right team with the full history.

Result: The process keeps moving, and both the customer and the specialist make better use of their time.

Try the agent FREE
Button TextButton Text
Omnichannel appointment scheduling

The virtual receptionist that manages your schedule from any channel

WhatsApp

For managing bookings, confirmations, and changes, and reminding customers of every appointment and its details.

Person using WhatsApp

Voice

For scheduling, confirming, cancelling, or rescheduling appointments by phone without occupying the front-desk team.

Person talking on the phone

Webchat

For handling every online request without delays and closing the appointment at the moment of highest interest.

Customers using webchat

Instagram and Facebook

For qualifying social media inquiries and giving the sales team meetings with full context.

Person using Instagram and Facebook

SMS

For reminding customers about upcoming appointments and allowing them to confirm or request a change in advance.

Person receiving an SMS
Request a FREE demo
End-to-end platform

Inagent coordinates channels, schedules, and specialists under one shared logic

Chat with InagentRequest a FREE demo

The knowledge required to schedule correctly

The virtual receptionist checks all information about services, professionals, locations, hours, and requirements before offering an appointment.

Omnichannel and proactive management

Connect voice and digital channels to preserve every appointment's history and launch confirmation, rescheduling, or cancellation campaigns.

Synchronized schedules and systems

Inagent checks availability, books time slots, and updates your calendars, schedules, CRM, and other business systems in real time.

Multi-agent system

Create and supervise AI agents specialized in initial reception, scheduling, notifications, and qualification, all within the same platform.

Intelligent handoff

When an inquiry requires intervention, the agent transfers the conversation with its history, data, urgency, and a clear reason for escalation.

Data to optimize your schedule

Analyze requests, cancellation and rescheduling patterns, no-shows, and the most in-demand time slots to improve occupancy.

123456
Request a FREE demo

Security and governance

A virtual receptionist ready to scale with control and confidence

Certified AI governance

Inagent is certified to ISO/IEC 42001 and ISO/IEC 27001 for responsible AI systems governance and information security.

Protected data

Handles personal data under privacy policies aligned with the GDPR. Information is encrypted in transit and at rest.

AWS infrastructure

Inagent runs on Amazon Web Services to maintain service security and stability under any level of demand.

Keep your schedule running at full capacity

Request a FREE demo
Rapid implementation

Activate your virtual receptionist using the schedules and processes you already have

Request a FREE demo
1.

Together, we analyze your appointment
management model

We review how requests come in, when gaps appear, and which processes create the most workload to prioritize the use case with the greatest impact.

Request a free demo
2.

Together, we configure your
scheduling rules

Together, we define the language, accent, and tone; information sources and knowledge bases; permissions, actions, and handoff criteria.

Request a free demo
3.

We connect Inagent to your
entire operation

We integrate your CRM, contact center, help desk, e-commerce platform, and any other systems needed to retrieve or update information.

Request a free demo
4.

We launch and optimize using
real data

We activate the AI agent in phases, review conversations, and refine its performance using real data so you can continue scaling.

Request a free demo
1.

Together, we analyze your appointment management model

We review how requests come in, when gaps appear, and which processes create the most workload to prioritize the use case with the greatest impact.

2.

Together, we configure your scheduling rules

Together, we identify the process with the greatest impact on your business.

3.

We connect Inagent to your entire operation

We define rules, accent, and tone, and connect Inagent to your systems.

4.

We launch and optimize using real data

We go live in phases, measure results, and refine the solution together.

How much does every no-show appointment cost you?

Request a FREE demo
FREQUENTLY ASKED QUESTIONS

Virtual receptionist and AI agents for appointment management

What is an AI-powered virtual receptionist?

Los agentes IA para cobranzas son capaces de automatizar gestiones de cobranza y recobro en canales de voz y texto. Pueden contactar clientes, recordar pagos pendientes, resolver dudas sobre deuda o facturas, registrar promesas de pago, hacer seguimiento y derivar casos sensibles al equipo humano. Su objetivo es acelerar la recuperación de deuda, reducir tareas manuales y mantener una gestión más trazable.

What types of businesses can use a virtual receptionist?

Sí, porque la automatización de cobranzas no implica dejar que los agentes IA actúen sin límites. Con Inagent puedes definir reglas de contacto, condiciones permitidas, criterios de escalado, canales disponibles y acciones autorizadas. Así, los agentes IA operan dentro de tus procedimientos y el equipo conserva el control sobre los casos que requieren revisión. Puedes leer más sobre cómo automatizar cobranzas para mejorar la recuperación de cartera aquí.

Can it automatically schedule, reschedule, and cancel appointments?

Sí. Inagent se adapta a distintos momentos del proceso, desde la mora temprana hasta gestiones de recobro más avanzadas. Puede utilizarse para recordatorios de pago, regularización de deuda, seguimiento de promesas de pago, consultas inbound, campañas outbound y escalado de casos delicados. Esto permite cubrir más etapas del proceso sin depender exclusivamente de gestiones manuales.

Can it manage multiple locations, schedules, and specialists?

Los agentes IA de cobranza pueden operar en voz, WhatsApp, webchat, SMS, RCS, Instagram DM y Facebook Messenger. Esto permite contactar al cliente en el canal más adecuado para cada gestión, mantener continuidad en la conversación y reforzar la estrategia de cobranza sin depender de un único punto de contacto.

How does it help reduce appointment no-shows?

Inagent identifica el sentimiento negativo o si la conversación se está alargado demasiado, sobre todo cuando hay reclamaciones, discrepancias o situaciones que salen de las reglas definidas. En esos casos, el agente IA resume el historial, clasifica el motivo y deriva la conversación al gestor adecuado con el contexto necesario para actuar.

Can it qualify a lead before scheduling a sales meeting?

Sí. Inagent puede conectarse con CRM, ERP, contact center, plataformas de pago y otros sistemas de negocio vía API. De esta forma, los agentes IA pueden consultar información autorizada, actualizar estados, registrar compromisos, enviar instrucciones de pago y mantener trazabilidad sobre cada gestión realizada.

What happens when an inquiry requires a specialist?

Sí. Inagent está diseñado para operar en procesos sensibles con datos personales, deuda, condiciones de pago y datos transaccionales. Cuenta con las certificaciones de seguridadISO/IEC 42001 e ISO/IEC 27001, PCI DSS v4 para la gestión segura de datos transaccionales y políticas de privacidad alineadas con el RGPD. Además, la información viaja cifrada en tránsito y reposo.

Does it integrate with our existing calendars and systems?

La implementación se realiza por fases, empezando por un caso de uso concreto con alto potencial de impacto, como recordatorios de pago, seguimiento de promesas o consultas sobre deuda. El equipo de Inconcert acompaña la definición, configuración, integración, salida a producción y mejora continua para extraer valor desde las primeras gestiones y escalar después con datos reales.

Request a FREE demo

Let's work in sync. Let's work Inconcert.

Request a demo

Get all the latest news, updates and exclusive tutorials!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Top services
Inagent
Inconnect
Infunnel
Inspeech
Intrack
Inteam
Company
Inconcert Ecosystem
About Inconcert
Offices
Events
Join the team
Resources
blog
Reports
Webcast
Success stories
Press
Shortcuts
Request a free demo
Contact
Support
Partner portal
Inconcert Formations
Capterra Logo
©2026 Inconcert.  All rights reserved.
Artificial Intelligence PolicyPrivacy PolicyLegal NoticeCookie Use PolicyInternal Information Channel